Webair had the most reliable hosting company site in July 2020. The four largest hosting company sites each answered all of Netcraft’s inquiries in July and were disconnected by average connection time. Webair offers a range of services including managed hosting solutions and high-performance cloud environments. Colocation is available in North America, Europe, and Singapore.

Swishmail took second place and, in addition to hosting solutions, also offers business e-mail services. ServerStack and Multacom complete the top 4 in third and fourth place. ServerStack has now been in the top 10 for six months in a row, offering managed and dedicated hosting solutions from its three data centers in the US and Europe. Multacom is based in Los Angeles and focuses on the provision of custom dedicated servers, colocation services and cloud solutions.

Nine of the top 10 most trusted hosting company websites in July were running Linux. FreeBSD ranks fifth with New York Internet (NYI).

Netcraft measures and provides the response times of around twenty websites from leading hosting providers. Performance measurements are taken at 15 minute intervals from various locations on the Internet and averages are calculated over the immediately preceding 24 hour period.

From the customer’s point of view, the percentage of failed requests is more relevant than outages on the websites of the hosting company, as it gives an indication of the reliability of the routing. For this reason, we rank our table according to the fewest failed requests rather than the shortest downtime. If the number of failed requests is the same, the sites are ranked by average connection times.

Information on the measurement process and current measurements are available.