As DoorDash prepares to go public, it is clear that the restaurant industry has been a little shaken this year. Between pandemic-related closings, pandemic-related pivots and the pandemic-related dependence on delivery services, the industry is experiencing a forced fundamental change in the way it functions. Of course, this kind of bubbling cauldron creates opportunities in any industry. Especially if you are good at project management and can design a few websites.
That certainly simplifies the process, but the build-up of fluids at the base of the kettle creates companies like Profitboss.
Profitboss is one of the intermediaries that exist to streamline some aspects of a business while also acting as an organized effort to improve a service. The word jumbled means that Profitboss is helping restaurants order online so they can use delivery services like DoorDash and Postmates without bearing the cost and expand their core business – selling groceries to people. This will hopefully allow smaller restaurants hit hard by the pandemic to do enough side business to survive another fiscal quarter.
When a restaurant registers with Profitboss, it gets its own website where customers can order directly. They know there is a local company out there with a terrible website that looks like Geocities vomited on their PC that needs this kind of upgrade. Deliveries are then made using one of the existing delivery services. However, the Profitboss API provides the drivers with the information about the delivery service app they are working for. Customers are charged a delivery fee of just USD 1.50 (which goes to Profitboss) on top of the delivery fee for DoorDash or Postmates, which is still cheaper than ordering directly via the delivery app (s).
To date, Profitboss has helped just over a hundred restaurants save a ton of money and avoid closing due to lost profits. The delivery services themselves have made a cut compared to Profitboss, and the restaurants can expand their customer base and their ordering options without having to build the infrastructure for it. Delivery staff constantly drive to new restaurants, so that this does not cause any disruptions there. It would be classified as a win-win and was created by a young entrepreneur who wanted to save his own family business.
“I started [Profitboss] After one experience, I had to save my mother’s business. It was the proudest experience of my life and I wanted to help others like you, ”says 21-year-old CEO Adam Guild. “Profitboss is great for restaurants because it’s free for them (while adding thousands in sales and saving thousands more) and perfectly tailored to their incentives. It only makes money if it gets them big and never hurts their profits. Just like I would want any service my mom’s business used to have. “
Logistics and online ordering are one of the pressure points restaurants are struggling with in the 21st century. That’s if you can avoid a visit from Gordon Ramsey. Building a website is one thing that allows it to act as an online ordering and delivery system, another. Because of this, many restaurants sigh and sign up for delivery services that require a massive commission. This is a way out and a slight loss of profit from a delivery services perspective, but drivers are still making their cut. There are restaurants here that use services like DoorDash or BiteSquad, but prefer customers to pick up the order themselves, as that commission can lead to death through a thousand cuts.
The introduction of Profitboss depends on restaurants. It’s a service that will save you money and expand your business, but you need to be ready and willing to make that change. There are a surprising number of die-hard restaurant owners who get by with their jittery websites and the questionably stoned delivery man in his weird gray van (the pizzeria in my house). Regardless, the more small business solutions in this difficult economic phase, the better.